Hendrix Feather & Chain .925 Necklace

Shipping

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for an exchange or a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please include your order number and receipt in the package. Shipping return costs are not covered.


Returns must be sent via tracked post - 1st class recorded (With Royal Mail) or an equivalent postal company.

To start a return, you can contact us at info@amalily.com with the order number and details of exchange or refund. We will then send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. For earring returns, we do accept earring returns for earrings made in the following metals: .925 Sterling Silver, Stainless Steel and 9ct Gold or 18ct Gold. We cannot accept returns for any other earring metal due to hygiene reasons as they cannot be cleaned effectively.


Unfortunately, we cannot accept returns on sale items or gift cards.

Any other questions? Contact on info@amalily.com or 01727 836472.